Privacy Policy

This privacy policy governs your use of the software application Ziptrip (“Application”) for mobile devices created by Zip Software Design, LLC and Ziptrip's website. The Application allows you to choose other users to share your geolocation with as you travel to a destination you choose and to notify those users of your departure and arrival.

Information We Collect

When you activate your service with us you provide your email address.

  • We do not send promotional emails.
  • We do not share your email address with any third party.
  • We do not permanently retain your email address on our servers.

Your email address is temporarily used by our servers only for the following:

  • Service activation. We use the email address you provide to send you an email with a confirmation code to activate your service.
  • Service deactivation. If you wish to deactivate service on your devices, we will send an email with a deactivation code to the email address stored locally by the Application on your device.

Your email address is converted to an anonymized value that is stored on our servers so that we may provide the service without retaining your email address.

Other users of the Application that have your email address in their device's address book use it to share their trips with you. We do not and cannot provide users with your email address because we do not have it.

If you enable push notifications, we store the token your device provides us so that we may send you notifications for only the following reasons:

  • We send an initial push notification when you activate your service as part of a security verification.
  • We send a push notification if you deactivate your service as part of a security verification.
  • You are sent a departure notifcation and an arrival notification when another user shares their trip with you.

We never use push notifications for marketing.

We also collect some basic information automatically. For example, we may log your IP address, operating system version, Application version, and general information about your browser or device.

Information Usage

We use the information we collect to operate and improve the Application, our website, and customer support. For example, this may include crash reporting and basic analytics.

We may share anonymous, aggregate statistics with third parties, such as the Application's number of users.

We may disclose collected information:

  • as required by law, such as to comply with subpoenas, court orders, or similar legal processes.
  • when we believe in good faith that disclosure is necessary to protect our rights or defend against legal claims, protect your safety or the safety of others, or respond to a government request.
  • to investigate, prevent, or take action regarding suspected illegal activities, fraud, abuse, or violations of our policies.
  • if we are involved in a merger, acquistion, or sale of all or a portion of our assets.

Address Book

The Application works best when you grant permission to access your device's address book. Information from your address book is never stored on or analyzed by our servers, other than temporarily during activation or deactivation of your service when your email address is used to send you a confirmation code. Instead, information such as a user's email address is converted to an anonymized value that is used to interact with our servers. Address book information is used locally on your device to choose users to share your trip with and display information of users who have shared their trips with you.

Geolocation Information

When you use the Application to share your location with another user, your geolocation coordinates are encrypted locally on your device and sent to their device where the Application decrypts them locally. Our servers do not know your geolocation coordinates and do not have the cryptographic keys to decrypt them.

Please note that your device manufacturer and/or your mobile telecommunications carrier may know your gelocation. You should consult their policies to make this determination.


We implement a variety of security measures to help keep your information secure.

For example, all network communication between the Application and our servers is over HTTPS or TLS, and the Application is designed such that our servers store little information of value (for example, no email addresses or passwords are stored).

Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Managing Your Information

You can stop collection of information by deactivating your service within the Application. Deactivating your service will also delete your account information with the exception of the information required to restore your voluntary patronage subscription should you reactivate your account. Uninstalling the Application alone will not delete your account information. You can also delete all account information by contacting us at, and we will respond in a reasonable amount of time.

Children’s Online Privacy Protection Act Compliance

We never collect or maintain information on our servers or website from those we actually know are under 13, and no part of the Application or our website is structured to attract anyone under 13.

Your Consent

By using the Application or our website, you consent to this Privacy Policy now and as amended by us.

Contacting Us

If you have questions regarding this Privacy Policy, you may contact us at


This Privacy Policy may be updated from time to time for any reason. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. If it is changed, the new Privacy Policy will be posted on this page and the modification date will be updated below.

This policy was last modified on September 20, 2016.

© 2016 Zip Software Design, LLC

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